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Change to renewal process

As a result of requests from our customers, we will now include Photo Importer renewals within the SIMS Annual Entitlement return process. This allows our customers to renew or cancel subscriptions on an annual basis from 1st April each year.

To achieve alignment with the new renewal process, we will invoice you on a pro-rata basis for the part-year from the month of order to 31st March 2017. For all orders received after August 2016 you will be invoiced for the part-year PLUS a full year’s subscription from 1st April 2017 to 31st March 2018. This will entitle you to use the software without any further payment until 31st March 2018.

Pro-rata charges will be based on the number of months between the date of your Purchase Order and 31st March – part months will be counted as a full month for the purposes of this calculation. For example, an order received on 15th December will incur a total charge of £106.67 + VAT, i.e. a pro-rata charge of £80 x (4 months / 12 months) = £26.67 PLUS £80 for the 12 month period from 1st April 2017 to 31st March 2018.

Important note:

Items will be invoiced upon receipt of order, all invoices payable within 30 days.