How do you find essential information about SIMS? My Account holds a wealth of information on SIMS products, including updates, useful documents and quick guides, and we have now made it even easier for you to find everything you need. We have created a series of new ‘Hot Topic’ product pages in My Account, which provide quick and easy access to all the information you need to make the most of SIMS.
This means that the next time you visit My Account, instead of searching for information on a particular product, you’ll be able to find all the help and support you need, all in one place.
A wealth of knowledge
Working with the SIMS product team, we’ve made sure that each page is constantly updated with the latest information from a range of sources, so whether you want to find out about the latest updates, read our product FAQs and user guides or watch new videos, all of this – and much more – is included.
All you need to do is click on the Hot Topics tab on the My Account homepage and scroll down to find the product you’re interested in. Here are the links to the new hot topic pages:
Never miss an update
Within each page, you’ll see a ‘Watch Hot Topic’ button in the top right-hand corner and by simply clicking on this you’ll be sent a notification every time the page has been updated with new information. We’ve also created each hot topic as a web page, so you can save the URLs to your browser favourites menu, giving you quick access whenever you need them.
We’re always keen to hear your feedback and if there’s any information you’d like us to add to these new pages or if you have a suggestion for a new hot topic product page, please put forward your ideas in the My Account Suggestions Forum.
I hope you found this information useful. To find out more about the new enhancements in My Account, please take a look at my other blog posts and ’Did you know’ videos.
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